Privacy Policy
Last Updated: June 2026
1. Introduction
RiojasRentals LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our websites, mobile applications, and services — including RioEventHive (private event pages and RSVP at rioeventhive.com) and our SMS/text messaging program for optional event notifications.
This policy is publicly available at www.riojasrentalsllc.com/privacy-policy.html.
2. Information We Collect
2.1 Information You Provide
We collect information that you provide directly to us, including:
- Account registration information (name, email address)
- Content you create within our applications
- Mobile phone numbers (optional — for example when you RSVP to a RioEventHive event or opt in to SMS updates)
- Payment information (processed through third-party payment processors)
- Communications with us
2.2 Automatically Collected Information
When you use our applications, we may automatically collect:
- Device information (device type, operating system, unique device identifiers)
- Usage data (features used, time spent in app, crash reports)
- Location data (if you grant permission)
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Deliver SMS/text messages you have agreed to receive for a particular RioEventHive event (reminders and host updates only)
- Respond to your comments and questions
- Monitor and analyze usage patterns
- Detect, prevent, and address technical issues
4. Information Sharing and Disclosure
We do not sell your personal information. We do not sell or share your personal information — including mobile phone numbers — with third parties for their marketing or promotional purposes.
We may share your information only in the following circumstances:
- Service Providers: We may share information with third-party service providers who perform services on our behalf (e.g., cloud hosting, payment processing, SMS delivery via Twilio, analytics). Twilio delivers SMS on our behalf and does not use your number for its own marketing.
- Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
5. SMS Privacy Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary to provide messaging services.
Mobile phone numbers collected for SMS notifications are used solely for event-related communications requested by the user.
6. SMS and Text Messaging (RioEventHive)
RiojasRentals LLC operates RioEventHive (rioeventhive.com) and a text messaging program called RiojasRentals LLC Event Notifications. Messages are limited to events you opt into — such as reminders and host updates. We do not send marketing blasts or unsolicited texts.
How opt-in works. On RioEventHive event RSVP forms, completing an RSVP requires name and email only. Phone number and SMS consent are optional and separate. To receive texts, a guest must check an unchecked box labeled "Yes, I agree to receive SMS event notifications from RiojasRentals LLC." and provide a mobile number. Consent is not required to RSVP.
Example opt-in form: rioeventhive.com/e/clarissa-s-graduation#rsvp
Your choices. Message frequency varies by event. Msg & data rates may apply. Reply STOP to opt out or HELP for assistance.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
8. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
9. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your information
- Objection to processing of your information
- Data portability
To exercise these rights, please contact us at the email address provided in the Contact section.
10. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
11. Third-Party Services
Our applications may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us:
RiojasRentals LLC
Email: riorgvrentals@gmail.com